Development of a Methodology and an Optimization Model for the Performance Evaluation of the Employees in the Public Economic Management and Procurement Systems: The Case Study of the Spanish Air Force

Abstract

The economic administration and procurement system of public sector structures are composed of a series of management units whose staff assigned to them needs to be optimized. In order to achieve this, the work analyzes the concept of performance evaluation presented in the Spanish Public Administration, similar to other countries of the EU and Latin America. A methodology has been designed to evaluate performance using systemic analysis and organizational behavior, taking as a case study the Spanish Air Force. Traditional performance evaluation models are based on the psycho-sociological research of workers, which are static and require a lot of management effort. Faced with these limitations, a new dynamic and interdisciplinary model has been designed and implemented to evaluate performance and measure workload that can be used with high periodicity and requires little management effort. The model in question focuses mainly on the generation of strategic intelligence through the exploitation of the databases of the economic management information system. This strategic intelligence serves to guide decision-making regarding the reallocation of jobs and personnel to identify training needs and the necessary changes in organizational culture and leadership. In general, this model allows an improvement in the effectiveness, efficiency, economy and service level of the system, and can be applied to other Spanish military organizations or those belonging to other countries of the international community as well as other structures of the public administration dedicated to economic management and procurement.